Name
Beyond the Data: Building a Mission Ready Force through Service Member and Veteran Stories
Speakers
Content Presented On Behalf Of:
Optum Serve
Session Type
Breakout
Date
Tuesday, March 3, 2026
Start Time
3:45 PM
End Time
4:45 PM
Location
Baltimore 3-5
Focus Areas/Topics
Technology, Policy/Management/Administrative
Learning Outcomes
• Learn how healthcare impacts decisions to serve and stay in service.
• Learn the connection between quality of health care and being mission ready.
• Learn how Optum Serve is positioned to partner the VA, DHA and commercial space to solve these challenges together.
• Learn the connection between quality of health care and being mission ready.
• Learn how Optum Serve is positioned to partner the VA, DHA and commercial space to solve these challenges together.
CE/CME Session
Non-CE Session
Session Currently Live
Description
As the federal healthcare system evolves to meet the needs of our nation’s military and Veteran community, understanding their lived experiences is essential to driving meaningful change. In this session, Optum Serve will present findings from their foundational ethnographic research initiative conducted to engage Veterans, active-duty service members, their families and clinicians.