MG(R) Jeffrey Clark
Dr. Ryung Suh , Veterans Health Administration
RADM Terry Moulton
(This program session has been developed and is presented locally by NCHE. The American College of Healthcare Executives has awarded 1.5 ACHE In Person Education Credits to this program.)
Embarking on the journey of transformation within healthcare isn’t just challenging—it's an intricate dance of demands and human dynamics where every step counts. Change is inevitable and today is being driven mostly by the forces of technology, patient and employee expectations, Government regulations, and costs. Whether change is deemed successful or not, there is a significant human toll and if not addressed leading to stress, anxiety, disengagement, burnout, and turnover. Let’s address what change requires in a way that helps our people not just survive, but thrive.
• Understand the hidden root of resistance to change in people and organizations.
• Identify group personas or “boxes” and how other groups respond to them.
• Learn to use new tools that engage and value people throughout the change process
• Panel: Learn from experts how they experienced and navigated change and their lessons learned on people, politics, and turf battles along the way