Name
Supporting HRO Implementation Across Two Federal Health Care Systems: Spotlight on Communications and Engagement
Speakers
Content Presented on Behalf of
VHA/VA
Services/Agencies represented
Defense Health Agency (DHA), Veterans Health Administration/Veterans Affairs (VHA/VA)
Session Type
Posters
Room#/Location
Prince Georges Exhibit Hall
Focus Areas/Topics
Policy/Management/Administrative
Learning Outcomes
Following this presentation, the attendee will be able to:
•Summarize communication and engagement strategies used by two Federal health care systems to support the spread of high reliability practices and behaviors.
•Describe how two Federal health care systems broadened the sharing of HRO practices, ideas, and resources by providing platforms to connect HRO implementers with system-wide HRO activities.
•Summarize the importance of engaging all members of the workforce to strengthen the application of cultural and operational HRO strategies.
•Summarize communication and engagement strategies used by two Federal health care systems to support the spread of high reliability practices and behaviors.
•Describe how two Federal health care systems broadened the sharing of HRO practices, ideas, and resources by providing platforms to connect HRO implementers with system-wide HRO activities.
•Summarize the importance of engaging all members of the workforce to strengthen the application of cultural and operational HRO strategies.
Session Currently Live