Name
#167 Using Simulation To Improve Workflow, Patient Safety, and Electronic Health Record (EHR) Utilization In Oral Surgery
Speakers
Content Presented on Behalf of
Navy
Services/Agencies represented
US Navy, Veterans Health Administration/Veterans Affairs (VHA/VA)
Session Type
Posters
Room#/Location
Prince Georges Exhibit Hall A/B
Focus Areas/Topics
Medical Technology, Trending/Hot Topics or Other not listed
Learning Outcomes
1. Outline the education, scope of practice, and role of Oral Maxillofacial Surgeons, Dentists, and Navy Corpsmen in moderate sedation performed in the dental setting.
2. Summarize how simulation is being used in the training of Oral Maxillofacial Surgeons, Dentists, and Navy Corpsmen who perform moderate sedation.
3. Explain how interprofessional collaboration and simulation-based training led to improved Electronic Health Record (EHR) documentation and utilization during moderate sedation.
4. Discuss how in-situ simulation was used for process testing and systems probing leading to increased patient safety and improved workflow by optimizing operatory layout, equipment location, clinic protocols, and documentation procedures.
5. Appraise the benefits of in-situ simulation in dental clinics that offer moderate sedation and are using the Electronic Health Record (EHR).
2. Summarize how simulation is being used in the training of Oral Maxillofacial Surgeons, Dentists, and Navy Corpsmen who perform moderate sedation.
3. Explain how interprofessional collaboration and simulation-based training led to improved Electronic Health Record (EHR) documentation and utilization during moderate sedation.
4. Discuss how in-situ simulation was used for process testing and systems probing leading to increased patient safety and improved workflow by optimizing operatory layout, equipment location, clinic protocols, and documentation procedures.
5. Appraise the benefits of in-situ simulation in dental clinics that offer moderate sedation and are using the Electronic Health Record (EHR).
Session Currently Live
Description
Lovell Federal Health Care Center/Navy Medicine Readiness and Training Command-Great Lakes in North Chicago, IL is a Joint DoD/VA Medical Treatment Facility. The dental directorate has 330 members working in five separate dental clinics. Approximately 40,000 Navy recruits are processed for dental exams and dental treatment while they are in bootcamp at NMRTC-GL to ensure they meet medical readiness requirements for fleet assignments. In March 2024 our dental directorate implemented the MHS GENESIS Electronic Health Record (EHR), including procedures requiring moderate sedation in the oral surgery clinics. Our team was able to ramp back up to 100% capacity within one week after “Go-Live”. This was due to strong leadership, teamwork, and simulation-based training our teams received to ensure successful implementation of the new EHR. Interprofessional collaboration and simulation-based training led to improved Electronic Health Record (EHR) documentation and utilization during moderate sedation procedures. This was achieved through sharing of best practices and subject matter expertise with numerous healthcare professionals who perform moderate sedation procedures. Involving all team members who work in our oral surgery clinics and perform moderate sedation and document in the Electronic Health Record led to increased adoption and improved results.
This program will outline the education, scope of practice, and role of Oral Maxillofacial Surgeons, Dentists, and Corpsmen in moderate sedation performed in the dental setting. It will also highlight how we often work alongside our nursing colleagues in the oral surgery setting. The unique environments and scopes of practice that collaborate in our clinical setting supports the importance of in-situ clinical simulation for our oral surgery teams.
Simulation in our oral surgery clinics was used for process testing and systems probing leading to increased patient safety and improved workflow by optimizing operatory layout, equipment location, clinic protocols, and documentation procedures. The staff tested the new equipment and EHR that were part of the workflow. The documentation process was streamlined through sharing of best practices with our nursing colleagues. Simulation became so embedded in our oral surgery clinics that oral surgery staff began performing additional moderate sedation simulations on their own to continue to prepare for Electronic Health Record implementation. This entire process led to better performance and increased efficiency when EHR “Go-Live” occurred.
Training our oral surgeons, moderate sedation dentists, nurses, and corpsmen in simulation methodologies empowers them to provide more training across the entire dental command. This continued focus on simulation spearheaded by our dental providers had led to more simulation-based training, increased teamwork, and staff buy-in throughout our dental clinics. The aim is to increase patient safety, enhance clinical education of residents and staff, and improve systems and processes across the entire command.