1. Describe the Defense Health Agency Targeted Care model components and workflow.
2. Explain the key steps toward successful Targeted Care implementation.
3. Identify strengths and challenges of Targeted Care implementation at pilot sites
The session on workforce and patient well-being initiatives will underscore the urgent need to address mental health and burnout among military and healthcare providers, with the rising prevalence of conditions like PTSD and stress-related issues serving as a call to action. Both sectors grapple with unique stressors and cultural barriers that hinder early intervention and treatment, necessitating a comprehensive, multi-faceted approach to mental health care. In response, the Defense Health Agency (DHA) is renewing its focus on empowering health at all levels through a human-centric, values-driven, and systematic approach, aiming to augment personal wellbeing, professional fulfillment, and organizational culture. Key strategy discussion will include policy reforms to integrate mental health care into routine assessments, such as revising pre- and post-deployment screenings for the military and instituting wellness programs and confidential care access for healthcare providers. Employee engagement initiatives, driven by leadership, are crucial for fostering a supportive culture, with proposed programs including mental health literacy education, peer-support, and team-building exercises. This session will also outline the ways DHA is leveraging advanced mental health tools like mobile apps, telehealth services, and AI-driven tracking to enhance care accessibility and effectiveness, particularly in remote or high-risk environments.