Name
Collaborative Approach to Enhancing Access to Care and Optimizing Appointment Utilization in Military Health Clinics
Speakers
Content Presented on Behalf of
Navy
Services/Agencies represented
US Navy
Session Type
Breakout
Date
Wednesday, March 5, 2025
Start Time
2:00 PM
End Time
3:00 PM
Room#/Location
Annapolis 1-2
Focus Areas/Topics
Clinical Care
Learning Outcomes
The initiative's primary objective was to enhance patient access to care by
strategically sharing resources between clinics. A secondary objective aimed to reduce the
number of unbooked appointments across the collaborating clinics, thereby improving overall
clinic operations and efficiency.
strategically sharing resources between clinics. A secondary objective aimed to reduce the
number of unbooked appointments across the collaborating clinics, thereby improving overall
clinic operations and efficiency.
CE/CME Session
CE/CME Session
Session Currently Live
Description
Military health clinics often grapple with the dual challenges of high patient demand and limited provider availability, resulting in extended appointment wait times. Traditional methods to alleviate these issues, such as securing additional providers through conventional channels, proved ineffective. The situation took a pivotal turn when clinic managers attended a Defense Health Agency (DHA) Group Practice Management (GPM) Training in 2023. During this training, they discovered that resource-sharing within the same medical group was permitted—an opportunity previously unknown to their leadership. This revelation presented a new avenue for addressing the significant challenges faced by the clinics.
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