Name
DHA Plenary - Modernization in the Defense Health Agency
Content Presented on Behalf of
DHA
Services/Agencies represented
Defense Health Agency (DHA)
Session Type
Plenary
Date
Monday, March 3, 2025
Start Time
2:15 PM
End Time
3:15 PM
Room#/Location
Maryland Ballroom
Focus Areas/Topics
Behavioral and Mental Health, Clinical Care, Medical Technology, Policy/Management/Administrative, Trending/Hot Topics or Other not listed
Learning Outcomes
1. Following this presentation, the participants will be able to describe the changes in the healthcare delivery model that the Defense Health Agency introduced.
2. Following this presentation, the participants will be able to understand how changes in processes improved access to care, quality of care, and patient satisfaction.
3. Following this presentation, the participants will be able to identify the specific technological investments made by the DHA to improve well-being for patients and the workforce.
4. Following this presentation, the participants will be able to articulate the steps and milestones for further improvements in healthcare delivery that beneficiaries and providers can expect to see in the coming year.
CE/CME Session
CE/CME Session
Session Currently Live
Description

Over the last 24 months, the Defense Health Agency has established, and then executed upon, a strategy to modernize the healthcare delivery model for the 9.6 million beneficiaries it is privileged to serve. In this session, the speaker will describe the care transformation changes, the digital investments, and the outcomes being achieved in the early stages of the strategy execution. Information on improvements to both patient and the medical workforce will be shared.