BEGIN:VCALENDAR VERSION:2.0 PRODID:-//swoogo.com//NONSGML kigkonsult.se iCalcreator 2.41.90// CALSCALE:GREGORIAN UID:38643461-6164-4439-b566-303832343739 BEGIN:VEVENT UID:ce210757467ecb8d498b6a4150cff1438e83d0e3@swoogo.com DTSTAMP:20260816T192558Z DESCRIPTION:To support both Service Members and Veterans in receiving excep tional health care\, the Defense Health Agency (DHA) and the Veterans Heal th Administration (VHA) each embarked on respective\, yet complementary\, journeys to become High Reliability Organizations (HROs). Both organizatio ns deployed common strategies to accelerate the adoption and sustainment o f HRO behaviors and practices. To support VHA as a learning organization a dvancing toward becoming an HRO\, it is critical to accelerate and deepen high reliability implementation across the health care system. This is don e by connecting high reliability leaders\, implementers\, and front-line s taff members to share successes and failures within an environment of psyc hological safety to model transformational culture change and facilitate l earning and improvement. VHA’s enterprise-wide path to HRO starts with lea dership engagement across all VHA organizations to foster a Culture of Saf ety that empowers front line teams and provides reliably safe care for our Nation’s Veterans. Likewise\, after a review of the Military Health Syste m’s performance in 2014\, DHA took specific action to improve health care access\, quality\, safety\, transparency\, and patient engagement. In part nership with the Service Medical Departments\, DHA continues to standardiz e and spread these efforts by applying a coordinated approach\, in partner ship with the Service Medical Departments to HRO transformation under the Ready Reliable Care (RRC) brand. RRC spans clinical and non-clinical setti ngs to drive better outcomes for patients\, staff members\, and the enterp rise. Both organizations deployed common strategies to accelerate the adop tion and sustainment of HRO behaviors and practices. The aim of this poste r is to share aligned strategic communication initiatives that have suppor ted each system’s integration of high reliability\, with a focus on engagi ng and educating the workforce. DTSTART:20240517T040000Z DTEND:20240517T040000Z LAST-MODIFIED:20260816T192558Z LOCATION: SEQUENCE:0 STATUS:CONFIRMED SUMMARY:#187 Supporting HRO Implementation Across Two Federal Health Care S ystems: Spotlight on Communications and Engagement TRANSP:OPAQUE X-ALT-DESC;FMTTYPE=text/html:

To support both Service Members and Veteran s in receiving exceptional health care\, the Defense Health Agency (DHA) a nd the Veterans Health Administration (VHA) each embarked on respective\, yet complementary\, journeys to become High Reliability Organizations (HRO s). Both organizations deployed common strategies to accelerate the adopti on and sustainment of HRO behaviors and practices. To support VHA as a lea rning organization advancing toward becoming an HRO\, it is critical to ac celerate and deepen high reliability implementation across the health care system. This is done by connecting high reliability leaders\, implementer s\, and front-line staff members to share successes and failures within an environment of psychological safety to model transformational culture cha nge and facilitate learning and improvement. VHA’s enterprise-wide path to HRO starts with leadership engagement across all VHA organizations to fos ter a Culture of Safety that empowers front line teams and provides reliab ly safe care for our Nation’s Veterans. Likewise\, after a review of the M ilitary Health System’s performance in 2014\, DHA took specific action to improve health care access\, quality\, safety\, transparency\, and patient engagement. In partnership with the Service Medical Departments\, DHA con tinues to standardize and spread these efforts by applying a coordinated a pproach\, in partnership with the Service Medical Departments to HRO trans formation under the Ready Reliable Care (RRC) brand. RRC spans clinical an d non-clinical settings to drive better outcomes for patients\, staff memb ers\, and the enterprise. Both organizations deployed common strategies to accelerate the adoption and sustainment of HRO behaviors and practices. T he aim of this poster is to share aligned strategic communication initiati ves that have supported each system’s integration of high reliability\, wi th a focus on engaging and educating the workforce.

BEGIN:VALARM UID:35326635-3962-4231-b330-323433373134 ACTION:DISPLAY DESCRIPTION:To support both Service Members and Veterans in receiving excep tional health care\, the Defense Health Agency (DHA) and the Veterans Heal th Administration (VHA) each embarked on respective\, yet complementary\, journeys to become High Reliability Organizations (HROs). Both organizatio ns deployed common strategies to accelerate the adoption and sustainment o f HRO behaviors and practices. To support VHA as a learning organization a dvancing toward becoming an HRO\, it is critical to accelerate and deepen high reliability implementation across the health care system. This is don e by connecting high reliability leaders\, implementers\, and front-line s taff members to share successes and failures within an environment of psyc hological safety to model transformational culture change and facilitate l earning and improvement. VHA’s enterprise-wide path to HRO starts with lea dership engagement across all VHA organizations to foster a Culture of Saf ety that empowers front line teams and provides reliably safe care for our Nation’s Veterans. Likewise\, after a review of the Military Health Syste m’s performance in 2014\, DHA took specific action to improve health care access\, quality\, safety\, transparency\, and patient engagement. In part nership with the Service Medical Departments\, DHA continues to standardiz e and spread these efforts by applying a coordinated approach\, in partner ship with the Service Medical Departments to HRO transformation under the Ready Reliable Care (RRC) brand. RRC spans clinical and non-clinical setti ngs to drive better outcomes for patients\, staff members\, and the enterp rise. Both organizations deployed common strategies to accelerate the adop tion and sustainment of HRO behaviors and practices. The aim of this poste r is to share aligned strategic communication initiatives that have suppor ted each system’s integration of high reliability\, with a focus on engagi ng and educating the workforce. TRIGGER:-PT15M END:VALARM END:VEVENT END:VCALENDAR